Get the best from your builders

We've asked the Federation of Master Builders for some simple tips to keep the job on track and relations friendly

• Make as many decisions as you can before the work starts. Be as clear as possible about what you want and stick to it.

• Before you ask, 'Can you just do this...' remember that any changes to the original plan will take extra time and cost you money.

• Be easy to communicate with. Don't leave long 'to do' lists – your builders would rather chat through what needs to be done.

• Be prepared for workmen. Expect mess and disruption, so remove all breakables from rooms BEFORE anyone arrives.

• Be relaxed, open and friendly – it'll encourage them to do a better job. And never underestimate the power of tea and biscuits!

• Understand that a builder may have more than one job on at a time. If he or she disappears for a few hours because a part hasn't arrived, they're probably with another client.

Want to find a recommended builder in your area? Head to www.findabuilder.co.uk

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